Certified Service Discount Program available for all GM Retirees

On the heels of GM launching "Certified Service" for all GM vehicle brands, Customer Care and Aftersales has announced the 2011 Certified Service Employee Discount Program beginning March 14.

Certified Service is changing the way dealerships approach the service experience in effort to increase customer service retention. As an incentive to get our own GM employees and retirees to utilize our GM dealers for service, CCA will offer all US Salaried, Hourly and Retired employees a discount toward any customer pay service or parts purchase at participating US dealerships.

Employees and retirees who visit their local dealership for customer pay transactions of $25 or more on the service lane, in the body shop or parts department are eligible to receive a discount towards their purchase. The discount, ranging from $5 - $20 is based on the total amount of the transaction. The discount is also stackable with current everyday value pricing and all CCA rebate programs.

Eligible employees and retirees can retrieve their authorization number at www.gmfamilyfirst.com and will be able to utilize up to three discounts for themselves or immediate family during the promotional period ending Dec. 31

For convenience, many dealerships will now offer Saturday service hours. For more details on the program and a list of participating dealerships, visit www.gmfamilyfirst.com.


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